APTApplication Intelligence

Product

Signup, verification, and underwriting flow improvements suggested by evidence.

high

Create a KYC completion lane

Surface missing identity and KYC steps with plain next actions for applicants and reviewers.

31 supporting records
  • ARISK-2026-02-0032risk · 2026-02-01

    External signal cannot be resolved without KYC clarification.

  • KYC-2026-02-0029kyc · 2026-02-01

    Beneficial owner information is incomplete.

  • UW-2026-02-0029underwriting · 2026-02-04

    Underwriting cannot proceed until KYC gaps are closed.

medium

Improve document recovery prompts

Explain exactly which document needs attention and what acceptable replacement evidence looks like.

34 supporting records
high

Standardize risk-review rationale

Capture risk and underwriting rationale before routing to approval, hold, or decline paths.

38 supporting records
  • UW-2026-02-0006underwriting · 2026-02-01

    Risk rationale is incomplete for underwriting decisioning.

  • UW-2026-02-0023underwriting · 2026-02-01

    Risk rationale is incomplete for underwriting decisioning.

  • DOC-2026-02-0008document · 2026-02-02

    Ownership document needs risk reviewer confirmation.

medium

Queue stalled onboarding follow-up

Route stalled applications by blocker owner and age so signups do not disappear in review queues.

26 supporting records
  • ARISK-2026-02-0022risk · 2026-02-03

    Application is waiting on reviewer context from account history.

  • ARISK-2026-02-0030risk · 2026-02-03

    Application is waiting on reviewer context from account history.

  • ARISK-2026-02-0007risk · 2026-02-04

    Application is waiting on reviewer context from account history.