[
  {
    "key": "interactions",
    "label": "Interactions reviewed",
    "value": 106,
    "note": "Synthetic records in period"
  },
  {
    "key": "resolved_rate",
    "label": "Resolved rate",
    "value": 84.0,
    "note": "Percent marked resolved"
  },
  {
    "key": "effort",
    "label": "Average effort",
    "value": 4.2,
    "note": "1–7; lower is better"
  },
  {
    "key": "channels",
    "label": "Channels represented",
    "value": 5,
    "note": "Cross-channel coverage"
  }
]