{
  "schema_version": "1.0",
  "table": "feedback-ondemand",
  "period": "2026-01",
  "synthetic": true,
  "records": [
    {
      "feedback_id": "OD-2026-01-0001",
      "date": "2026-01-11",
      "page_context": "portal/document-upload",
      "rating": "2",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0022",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0002",
      "date": "2026-01-08",
      "page_context": "portal/settings",
      "rating": "2",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2501",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0003",
      "date": "2026-01-07",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0048",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0004",
      "date": "2026-01-17",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2503",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0005",
      "date": "2026-01-09",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-0024",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0006",
      "date": "2026-01-05",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2505",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0007",
      "date": "2026-01-28",
      "page_context": "portal/document-upload",
      "rating": "1",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0050",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0008",
      "date": "2026-01-20",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2507",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0009",
      "date": "2026-01-20",
      "page_context": "portal/settings",
      "rating": "4",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0026",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0010",
      "date": "2026-01-22",
      "page_context": "portal/billing",
      "rating": "3",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2509",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0011",
      "date": "2026-01-01",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-0002",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0012",
      "date": "2026-01-23",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2511",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0013",
      "date": "2026-01-16",
      "page_context": "portal/document-upload",
      "rating": "1",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0028",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0014",
      "date": "2026-01-31",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2513",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0015",
      "date": "2026-01-09",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0004",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0016",
      "date": "2026-01-19",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2515",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0017",
      "date": "2026-01-28",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-0030",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0018",
      "date": "2026-01-29",
      "page_context": "portal/billing",
      "rating": "1",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2517",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0019",
      "date": "2026-01-21",
      "page_context": "portal/document-upload",
      "rating": "1",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0006",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0020",
      "date": "2026-01-11",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2519",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0021",
      "date": "2026-01-16",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0032",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0022",
      "date": "2026-01-12",
      "page_context": "portal/billing",
      "rating": "3",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2521",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0023",
      "date": "2026-01-10",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-0008",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0024",
      "date": "2026-01-21",
      "page_context": "portal/billing",
      "rating": "3",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2523",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0025",
      "date": "2026-01-16",
      "page_context": "portal/document-upload",
      "rating": "1",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0034",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0026",
      "date": "2026-01-04",
      "page_context": "portal/settings",
      "rating": "4",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2525",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0027",
      "date": "2026-01-11",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0010",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0028",
      "date": "2026-01-24",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2527",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0029",
      "date": "2026-01-08",
      "page_context": "portal/billing",
      "rating": "1",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-0036",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0030",
      "date": "2026-01-05",
      "page_context": "portal/billing",
      "rating": "3",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2529",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0031",
      "date": "2026-01-19",
      "page_context": "portal/document-upload",
      "rating": "2",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0012",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0032",
      "date": "2026-01-23",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2531",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0033",
      "date": "2026-01-04",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0038",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0034",
      "date": "2026-01-04",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2533",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0035",
      "date": "2026-01-07",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-0014",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0036",
      "date": "2026-01-31",
      "page_context": "portal/billing",
      "rating": "3",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2535",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0037",
      "date": "2026-01-15",
      "page_context": "portal/document-upload",
      "rating": "3",
      "feedback_text": "I submitted a document but I cannot tell if it went through. The status is unclear.",
      "customer_id": "CUST-0040",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0038",
      "date": "2026-01-08",
      "page_context": "portal/settings",
      "rating": "3",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-2537",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0039",
      "date": "2026-01-31",
      "page_context": "portal/settings",
      "rating": "2",
      "feedback_text": "Profile navigation is confusing. I could not find account settings without searching.",
      "customer_id": "CUST-0016",
      "synthetic": "true"
    },
    {
      "feedback_id": "OD-2026-01-0040",
      "date": "2026-01-22",
      "page_context": "portal/billing",
      "rating": "2",
      "feedback_text": "The fee labels on the billing page are not explained anywhere. What is a settlement lag?",
      "customer_id": "CUST-2539",
      "synthetic": "true"
    }
  ]
}