{
  "schema_version": "1.0",
  "table": "feedback-survey",
  "period": "2026-03",
  "synthetic": true,
  "records": [
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      "response_id": "SUR-2026-03-0001",
      "date": "2026-03-22",
      "survey_type": "monthly-nps",
      "nps_score": "6",
      "csat_score": "3",
      "effort_score": "6",
      "verbatim": "Password reset is too complicated and took multiple tries.",
      "nps_category": "detractor",
      "customer_id": "CUST-0029",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0002",
      "date": "2026-03-04",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-3001",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0003",
      "date": "2026-03-25",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "5",
      "effort_score": "3",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-0005",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0004",
      "date": "2026-03-05",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "1",
      "effort_score": "6",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3003",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0005",
      "date": "2026-03-05",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0031",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0006",
      "date": "2026-03-07",
      "survey_type": "monthly-nps",
      "nps_score": "3",
      "csat_score": "3",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3005",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0007",
      "date": "2026-03-29",
      "survey_type": "monthly-nps",
      "nps_score": "9",
      "csat_score": "5",
      "effort_score": "2",
      "verbatim": "Settlement visibility has improved. I like the new status page.",
      "nps_category": "promoter",
      "customer_id": "CUST-0007",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0008",
      "date": "2026-03-15",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "3",
      "effort_score": "5",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-3007",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0009",
      "date": "2026-03-02",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-0033",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0010",
      "date": "2026-03-27",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "2",
      "effort_score": "6",
      "verbatim": "Password reset is too complicated and took multiple tries.",
      "nps_category": "passive",
      "customer_id": "CUST-3009",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0011",
      "date": "2026-03-11",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "3",
      "effort_score": "2",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-0009",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0012",
      "date": "2026-03-16",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-3011",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0013",
      "date": "2026-03-25",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "1",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0035",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0014",
      "date": "2026-03-15",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "6",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3013",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0015",
      "date": "2026-03-20",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0011",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0016",
      "date": "2026-03-08",
      "survey_type": "monthly-nps",
      "nps_score": "9",
      "csat_score": "5",
      "effort_score": "2",
      "verbatim": "Settlement visibility has improved. I like the new status page.",
      "nps_category": "promoter",
      "customer_id": "CUST-3015",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0017",
      "date": "2026-03-20",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "4",
      "effort_score": "3",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-0037",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0018",
      "date": "2026-03-10",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-3017",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0019",
      "date": "2026-03-03",
      "survey_type": "monthly-nps",
      "nps_score": "6",
      "csat_score": "3",
      "effort_score": "6",
      "verbatim": "Password reset is too complicated and took multiple tries.",
      "nps_category": "detractor",
      "customer_id": "CUST-0013",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0020",
      "date": "2026-03-04",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "5",
      "effort_score": "3",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-3019",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0021",
      "date": "2026-03-20",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "3",
      "effort_score": "3",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-0039",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0022",
      "date": "2026-03-31",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "3",
      "effort_score": "6",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3021",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0023",
      "date": "2026-03-19",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0015",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0024",
      "date": "2026-03-17",
      "survey_type": "monthly-nps",
      "nps_score": "5",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3023",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0025",
      "date": "2026-03-15",
      "survey_type": "monthly-nps",
      "nps_score": "9",
      "csat_score": "5",
      "effort_score": "2",
      "verbatim": "Settlement visibility has improved. I like the new status page.",
      "nps_category": "promoter",
      "customer_id": "CUST-0041",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0026",
      "date": "2026-03-14",
      "survey_type": "monthly-nps",
      "nps_score": "6",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "detractor",
      "customer_id": "CUST-3025",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0027",
      "date": "2026-03-06",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
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      "customer_id": "CUST-0017",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0028",
      "date": "2026-03-31",
      "survey_type": "monthly-nps",
      "nps_score": "6",
      "csat_score": "4",
      "effort_score": "7",
      "verbatim": "Password reset is too complicated and took multiple tries.",
      "nps_category": "detractor",
      "customer_id": "CUST-3027",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0029",
      "date": "2026-03-25",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "4",
      "effort_score": "3",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-0043",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0030",
      "date": "2026-03-05",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "3",
      "effort_score": "3",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-3029",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0031",
      "date": "2026-03-19",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0019",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0032",
      "date": "2026-03-21",
      "survey_type": "monthly-nps",
      "nps_score": "5",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3031",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0033",
      "date": "2026-03-19",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0045",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0034",
      "date": "2026-03-13",
      "survey_type": "monthly-nps",
      "nps_score": "9",
      "csat_score": "5",
      "effort_score": "2",
      "verbatim": "Settlement visibility has improved. I like the new status page.",
      "nps_category": "promoter",
      "customer_id": "CUST-3033",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0035",
      "date": "2026-03-23",
      "survey_type": "monthly-nps",
      "nps_score": "6",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "detractor",
      "customer_id": "CUST-0021",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0036",
      "date": "2026-03-09",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "5",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-3035",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0037",
      "date": "2026-03-10",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "3",
      "effort_score": "6",
      "verbatim": "Password reset is too complicated and took multiple tries.",
      "nps_category": "passive",
      "customer_id": "CUST-0047",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0038",
      "date": "2026-03-29",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "4",
      "effort_score": "3",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-3037",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0039",
      "date": "2026-03-17",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Generally happy but billing terminology still confuses me.",
      "nps_category": "passive",
      "customer_id": "CUST-0023",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0040",
      "date": "2026-03-11",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "6",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3039",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0041",
      "date": "2026-03-23",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-0049",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0042",
      "date": "2026-03-11",
      "survey_type": "monthly-nps",
      "nps_score": "4",
      "csat_score": "2",
      "effort_score": "7",
      "verbatim": "Onboarding took much longer than expected due to webhook issues.",
      "nps_category": "detractor",
      "customer_id": "CUST-3041",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0043",
      "date": "2026-03-09",
      "survey_type": "monthly-nps",
      "nps_score": "9",
      "csat_score": "5",
      "effort_score": "1",
      "verbatim": "Settlement visibility has improved. I like the new status page.",
      "nps_category": "promoter",
      "customer_id": "CUST-0025",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0044",
      "date": "2026-03-17",
      "survey_type": "monthly-nps",
      "nps_score": "7",
      "csat_score": "4",
      "effort_score": "3",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-3043",
      "synthetic": "true"
    },
    {
      "response_id": "SUR-2026-03-0045",
      "date": "2026-03-01",
      "survey_type": "monthly-nps",
      "nps_score": "8",
      "csat_score": "4",
      "effort_score": "4",
      "verbatim": "Support team is helpful but initial wait times are frustrating.",
      "nps_category": "passive",
      "customer_id": "CUST-0001",
      "synthetic": "true"
    }
  ]
}